Dormeo Mattress Topper Complaints

Last Updated: April, 2023

Please Note: This Post Contains Affiliate Links

If you want to breathe life into your current mattress and restore it to its glory days, Dormeo is one brand you may want to consider opting for. Known for its Octaspring technology, this company has gained popularity over the years for its innovative products. However, despite their commitment to quality and customer satisfaction, some previous clients have expressed their discontentment with their mattress toppers and the customer service they received from Dormeo. 

In this article, we'll explore some of the most common Dormeo Mattress Topper complaints to help you make an informed purchase decision. We'll also delve into viable alternatives, based on our meticulous 2-stage review process, that can offer the comfort, support, and convenience shoppers seek from Dormeo mattress toppers. 

Slides Off the Bed

Some buyers of the Dormeo Mattress Topper have complained about the topper sliding off the bed. Generally, a slippery topper can be quite frustrating. One of the main reasons why your mattress topper might slide off is due to mismatched sizes. 

If your Dormeo Mattress Topper isn't sized correctly for the mattress you're currently using, it can easily slide when you change positions at night. Smooth fabrics and covers also lack the necessary friction to help keep your topper in place. With adjustable corner straps and an anti-slip bottom, the Dormeo Mattress Topper should securely stay in place without shifting and clumping.

If your mattress topper is still sliding even after putting it on a non-skid mat or using tight fitted sheets, you may want to opt for a model made of materials that grip well. Here, the best Dormeo Mattress alternative would be the Nolah Mattress Topper.

Nolah Mattress Topper 

Nolah Mattress Topper

Nolah is running a sale on their mattresses, active today September 15, 2024!

If you're looking for a mattress topper that doesn't slide off the bed, irrespective of numerous tosses and turns, you'll never go wrong with the Nolah Mattress Topper. Coming in at $292, this topper is specially designed to be eco-friendly and deliver more cushioning and pressure relief to your mattress. 

A high-quality mattress topper, like this all-foam topper from Nolah, should stay tightly in place, even if you toss and turn throughout the night. Like the Dormeo Mattress Topper, it comes with a non-slip bottom layer to keep it from shifting during the night. This thoughtful design ensures a more comfortable and undisturbed sleep experience. 

Plus, it features elasticated corner straps that further ensure a secure fit on the mattress, allowing you to enjoy uninterrupted sleep without sliding. The first night I slept on this topper, I also loved how its temperature-neutral AirFoam fill redistributed my weight and took the stress off my hips, shoulders, and back. 

Shoppers receive a 30-night trial period to test their product and adjust accordingly. If you're not completely satisfied with your Nolah topper, you can request a return during this period and receive a full refund. Each topper is also backed by a 10-year warranty.

Faulty Cooling Technology 

A few buyers have complained about the Dormeo Relieving Octaspring Technology Mattress Topper having faulty cooling technology despite being advertised as a cooling mattress topper. Generally, the materials used in constructing your topper will significantly determine whether or not it will retain heat. Memory foam toppers, for instance, tend to retain body heat more than other materials. The situation might even worsen if you're using a high-density topper. 

This premium mattress topper by Dormeo features Octaspring technology that should prevent your mattress from sleeping hot by drawing heat away from your body. The individually placed foam also helps regulate body temperature by allowing more ventilation. 

According to the manufacturers, the Dormeo topper is 8x more breathable than standard memory foam toppers. So, if you're a hot sleeper, you should enjoy a good night's sleep without feeling overheated. However, some sleepers, such as heavier folks, might find the Dormeo topper too hot for comfort. These sleepers may want to opt for a firmer and cooling mattress topper with more cooling properties. 

A perfect alternative here would be the GhostBed Memory Foam Mattress Topper for your best sleep ever.

GhostBed Egg Crate Memory Foam Mattress Topper 

GhostBed Egg Crate Memory Foam Mattress Topper

GhostBed is running a sale on their mattresses, active today September 15, 2024!

This memory foam mattress topper from GhostBed is specially designed to fit most sleeping styles and body weights. You'll absolutely love how its targeted comfort zones contour and relieve pressure depending on weight distribution. 

For just about $225, you can grab this high-quality mattress topper with CertiPUR-US certified foam fill. What's more, it's made without toxic chemicals and ozone depleters, making it a solid choice for eco-conscious shoppers. This further helps promote a comfortable and healthier sleep. 

So, what makes this topper an outstanding model for hot sleepers? Unlike most foam toppers, which absorb heat, GhostBed’s topper mitigates this problem with gel infusions, which are meant to offset memory foam’s heat-retaining properties. 

This topper also boasts an egg crate structure that promotes airflow, allowing you to sleep cool all night. A water-resistant fitted cover made of GhostBed's cool-to-the-touch Ghost Ice fabric adds to the topper's temperature-regulating design. During testing, most of the hot sleepers in our team reported little to no body heat buildup when sleeping on the surface, making the GhostBed Mattress Topper much more breathable and temperature-regulating than the standard all-foam topper.

Our tests also showed that this topper is a perfect match for couples. Its gel foam fill eliminates motion transfer, keeping you from waking up whenever your partner changes positions at night. 

GhostBed doesn't offer sleep trials on their toppers as they consider them personal-use items. However, each topper comes with a 5-year warranty covering defects in workmanship and materials

The Topper is too Hard

A few buyers have also complained about their Dormeo Mattress Topper feeling too firm. Generally, new mattress toppers, especially those packed and delivered in boxes, require some time to decompress and adjust to the sleeper's weight and preferred sleep position. 

So, if you find your new bed topper to be slightly firmer than you expected, give it a breaking-in period, at least 30 nights, to soften up. The right firmness level also depends on your sleep position and body weight. For instance, if you're a side sleeper, you might find a medium to soft topper more suitable, while heavyweight stomach sleepers may benefit from a firm mattress topper. 

With a medium-firm feel, the Dormeo Mattress Topper should perform well for a wide range of sleepers, irrespective of their body weights. Its gel foam fill should cushion the body and offer the right support for a good night's sleep. However, if you're a light sleeper or often sleep on your side, you'll be better off with a soft mattress topper.

A good Dormeo Mattress Topper alternative would be the PlushBeds Natural Latex Mattress Topper. 

PlushBeds Natural Latex Mattress Topper 

PlushBeds Natural Latex Mattress Topper


PlushBeds is running a sale on their mattresses, active today September 15, 2024!

If you're looking for a plush mattress topper with a floating sensation that will make you feel like you're resting on thick, fluffy clouds, you'll never go wrong with the PlushBeds Natural Latex Mattress Topper. For starters, it's currently on 25% off sale, which means you'll only need to part with about $300 to own this 2-inch mattress topper with natural materials and numerous certifications. 

This topper's latex design caters to individuals seeking a mattress topper that can cradle the body closely while cushioning the surfaces of overly firm mattresses. It boasts a soft feel that gave our mattress exceptional plushness and a slightly responsive feel. This helped relieve pressure in areas like the hips, shoulders, and spine. So, if you often wake up with achy joints, shoulder pain, and back pain, you'll really benefit from pressure point relief. You can also opt for the 3-inch version if you prefer more cushioning and support. 

PlushBeds Natural Latex Mattress Toppers aren't eligible for returns due to sanitary regulations. However, each purchase comes with a 5-year warranty that covers workmanship and material defects. 

Off Gassing Issues 

A customer complained about the Dormeo Mattress Topper having off-gassing issues. Like most new memory foam mattress toppers, the Dormeo topper may release some off-gassing odor when unboxing. This is a common process in hybrid and foam toppers, which contain flame retardants and compounds like polyurethane. 

While the peculiar smell is often unpleasant, it is neither toxic nor dangerous. Plus, you can speed up the process by airing out your mattress topper or sprinkling it with baking soda and vinegar to neutralize the smell. If you're sensitive to off-gassing odors, give your topper some time, like 3 - 5 days, for the smell to dissipate before you can sleep on it. Another option would be to invest in odorless toppers and models that don't emit a strong off-gassing odor for a good nights sleep.

Here, we'd recommend going for the Zoma Mattress Pad. 

Zoma Mattress Pad

Zoma Mattress Pad

Zoma is running a sale on their mattresses, active today September 15, 2024!

If you're a memory foam lover who prioritizes shopping for an environmentally friendly mattress topper, you may want to check out this mattress pad from Zoma. In addition to its sustainable design and certifications, the Zoma topper delivers targeted body support and minimizes motion transfer, thanks to its AirFlex Foam. And clocking in at $281.25, this topper is a versatile pick for eco-conscious shoppers on a budget. 

Onto its structure, this mattress topper’s fill comprises 3 inches of Zoma AirFlex Foam. Aside from being CertiPUR-US certified and low in VOCs, this material molds to the sleeper's unique shape to provide support and plush comfort to different body parts. What's more, the Zoma Mattress Pad is 100% fiberglass-free and features bamboo charcoal integration, which delivers a natural defense against odor and moisture. The result is a sleep sanctuary that perfectly blends plush comfort and support without affecting you or the environment. 

While the Zoma Mattress Pad doesn't qualify for the company's 100-night sleep trial period, it is backed by a 5-year warranty, which covers you from manufacturing and sagging defects.

Having Issues with Your New Dormeo Mattress Topper?

While Dormeo is a reputable company with quality sleep products, its mattress toppers may not suit everyone. If you're having issues with your mattress topper, feel free to reach out to their agents for assistance. You can email them at CustomerCare@Dormeo-na.com or contact them through their telephone number (1-888-885-2036). They're also available on various social media platforms, including Facebook and Instagram.

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